Investing in Qualification: EllerS Coffee employee completes Specialty Coffee Course at Cabral Specialty Coffee

Maria Paula and Mateus Eller participating in the Specialty Coffee Course

At EllerS Coffee, we believe that team development is essential to providing excellent service to our customers and partners. That’s why we encourage and invest in the training of our professionals. A great example of this commitment was our employees Maria Paula and Mateus Eller’s participation in the Specialty Coffee Course taught by Gilmar Cabral, one of the industry’s leading experts.

Training for Excellence in Service

Maria Paula has always been curious about the world of specialty coffee, and with EllerS Coffee’s support, she had the opportunity to deepen her knowledge. “I expected an exceptional course, and it was an incredible experience. The class was very dynamic, and I felt comfortable asking questions and learning in a hands-on way,” she shares. This training further strengthens EllerS Coffee’s quality department, allowing the team to develop a more technical and refined approach to the coffees we offer.

Enhancing Quality Control

One of the course’s highlights was its practical approach, which is essential for professionals working with specialty coffee. “Cabral is an attentive and hands-on instructor, and coffee is just like that—you have to practice to learn. We did several exercises, and he introduced us to different aromas to help us identify coffee attributes,” says Maria Paula. This experience enhances EllerS Coffee’s quality team’s ability to conduct rigorous bean selection, ensuring a superior sensory experience for our customers.

Commitment to Market Growth

EllerS Coffee remains committed to training its team to deliver excellence and add value across the entire coffee supply chain. Mateus Eller emphasizes the importance of education for those looking to enter the industry: “Discipline, persistence, study, and curiosity are fundamental pillars for growth in the specialty coffee market”.

With this initiative, we reinforce our commitment to quality and innovation, ensuring that our customers and partners receive increasingly specialized service and a portfolio of carefully selected coffees, backed by technical expertise. ☕